Belgium UPS

If you want technical assistance, you can always contact the Hewlett Packard Enterprise Technical Support via the usual telephone number. You can also obtain additional information and support for your repairs via the website https://support.hpe.com/hpesc/public/home.


We would like to inform you that the defective part must be returned within 3-4 days from the delivery of the replacement one.
All parts delivered by UPS have to be returned by UPS. 


In order to return your defective part, please follow the instructions below:

  1. Please, use the shipping box of the replacement spare part to return the faulty part.
  2. All return information you need is on the shipping label.
  3. Contact UPS directly to make an appointment for the collection:
    UPS phone number is: 078 250 877
    Provide the UPS return tracking reference: 1Z4AA796XXXXXX
  4. Provide your contact details: address, phone, contacts and date of appointment.

If you do not have a return label, or you have any question regarding the parts return, please send an email to hpepartreturn@onprocess.com.