HPE OneView Remote Support fails after HPE OneView restore operation

Symptom

HPE OneView Remote Support is failing after HPE OneView restore operation. When HPE Synergy scale backup restore operation is performed, HPE OneView restores successfully but HPE OneView IPv4 network configuration is not restored.

Cause

HPE OneView restore action does not reapply the IPv4 network configuration, which prevents HPE OneView Remote Support from enabling and connecting to the backend.

Action
  1. Disable remote support globally, if it is not already.
  2. Set the networking IP address.
  3. Re-enable remote support.
  4. Refresh enclosures.