Resetting password for Administrator Console

Prerequisites

  • Configure SMTP to enable resetting the password at a later point in time. If the preferences are not configured, a message appears requesting you to configure SMTP. Only an administrator has the privilege to configure SMTP.

  • Provide the password recovery email for which the reset password must sent.

  • Configure a password recovery email. If you do not configure recovery email, password cannot be reset.

Procedure
  1. Check the Administrator Console check box in the login console to see the Forgot Password link.
  2. If you click Forgot Password link and the preferences are not configured, a pop-up appears. The popup message displays: Unable to send password reset email since SMTP is not configured.
    IMPORTANT:

    The reset password functionality (SMTP) works only when you configure DNS in SSMC TUI.

  3. If preferences are configured, then a temporary password is generated and sent to the registered email address.
  4. Log in to the Administrator Console using the temporary password. A screen appears where you can change your password.
  5. Enter the new password and confirm it again. The new password becomes your default password for logging into the Web Administrator console or the SSH TUI.
  6. Click OK.
    NOTE:

    If you use the existing password, the new password which is generated or received over the email becomes invalid.

    For more information on editing preferences in administrator console, see HPE SSMC User Guide.