Upgrading SSMC appliance

  • The upgrade restarts SSMC services. Hewlett Packard Enterprise recommends you to plan for downtime carefully.

  • Downgrade is not supported.

  • SSMC appliance upgrade is supported for releases starting from SSMC 3.4.

Prerequisites

Take a backup of the SSMC appliance using the hypervisor snapshot facility. This helps to recover from any unforeseen failures during the upgrade process.

SSMC performs various integrity checks on the Upgrade.star packages that you upload. For the validation to succeed, ensure that you preserve the original file name and content.

To upgrade SSMC appliance, follow these steps:

  1. Log in to SSMC Administrator Console.

  2. Click Actions > Upgrade.

  3. Upgrade SSMC window opens, click Choose file.

  4. Select the SSMC package (.star file) for upgrade.

  5. Click Upload.

  6. Click Yes, Upgrade.

    NOTE:

    You can verify the HPE SSMC versions by navigating through:

    • Primera & 3PAR SSMC > Settings > Application or

    • The version is displayed on the bottom-right corner of the Primera & 3PAR SSMC.

    IMPORTANT:

    • Before proceeding with the upgrade, the SSMC appliance upgrade process checks for the minimum version requirement. Upgrade can proceed only when the minimum version criteria is met. When the criteria is not met, SSMC displays an error message stating the minimum version required. Thus, you must first upgrade to the stated minimum version using the corresponding upgrade package. After this, you will be able to upgrade to the wanted target version.

      While upgrading from version 3.4.0.x, SSMC does not display any minimum version error message but generally fails. Hewlett Packard Enterprise recommends you to upgrade to 3.6.0.0 version before upgrading to later versions. To upgrade to HPE SSMC 3.8.0.0, you must have a minimum version of HPE SSMC 3.6.0.0.

      Hewlett Packard Enterprise recommends you to use Google Chrome while upgrading from version 3.x to 3.8. However, all the supported browsers (Microsoft Internet Explorer, Microsoft Edge, Google Chrome, and Mozilla Firefox) can be used for upgrades from version 3.8 onwards.

    • Unified Login credentials for Administrative Access from SSMC 3.6 onwards

      From HPE SSMC 3.6 release onwards, the web administrator account is merged with the appliance administrator account. As a result, there is a single locally defined unified application administrator account for all SSMC.

      If you are upgrading from a version prior to HPE SSMC 3.6 release, then the web administrator credentials, if defined already, expires and you have to use ssmcadmin (same password that you use for appliance access) to log in to the web GUI as well.

      The single local account (ssmcadmin) remains as the only emergency account for all SSMC.