HPE OneView Remote Technician
With HPE OneView Remote Technician, troubleshooting and resolving support issues is faster and easier. At your invitation, authenticated Hewlett Packard Enterprise support technicians access your HPE OneView appliance through a secure TLS connection to troubleshoot and diagnose issues. The technician downloads logs directly without the need for an FTP site. While the support technician diagnoses the issue, you do not have to be present.
HPE OneView Remote Technician is built into HPE OneView 4.1 and later with no additional applications.