Perform a factory reset using the appliance maintenance console

Prerequisites

  • Ensure that all users are logged out and all ongoing work is completed.

  • Back up all user files.

  • Create a support dump file (unencrypted) and save it to an external location for safekeeping.

Procedure
  1. Access the appliance maintenance console main menu.
  2. Select Factory reset in the main menu.
  3. In the subsequent dialog box, do one of the following:
    1. Enter Y to continue the factory reset operation.
      CAUTION:

      This option erases the network settings and logs. Use this option to decommission an appliance.

    2. Enter P to continue with the factory reset operation, but preserve the network settings and logs.

      Use this option if you want to restore an appliance from a backup file or if you want to apply a new configuration.

    3. Enter N to cancel the factory reset operation and return to the main menu.
  4. Confirm that you want to perform the factory reset in the subsequent dialog boxes.
  5. In the next dialog box, do one of the following:
    1. Enter Y to continue the factory reset operation.
    2. Enter N to cancel the factory reset operation and return to the main menu.
  6. Verify by observing the operation.
    NOTE:

    You can view details to see the progress in the top-right corner of the screen. Reset successful displays when the reset has completed.