Support matrix
HPE Complete Care Service — Assigned Technology Specialist
HPE Contractual Support services
Service overview
This addendum to the HPE Complete Care Service — Assigned Technology Specialist (ATS) service data sheet defines the HPE technologies that can be supported by the ATS service.
Table 1. ATS supported technologies
| Compute | Storage | HPC |
|---|---|---|
| Compute Cloudline | Storage MSA | HPE Apollo servers/HPE Cray XD (2000 and 6500 only) |
| Compute Edge | Storage NAS/HPE StoreEasy | HPE Solutions for Microsoft Azure Stack HCI |
| Compute Converged System | HPE SimpliVity | Compute MCS (Includes BCS blades and HPE Superdome) |
| HPE Synergy | Storage Nearline | |
| Compute Core Compute x86 | HPE XP Storage | |
| Compute c-Class — blades | HPE 3PAR, HPE Alletra 9000, HPE Primera Storage Networking HPE StoreOnce and VSA (virtual storage appliance) | |
Table 2. ATS excluded technologies
| Compute | Storage | HPC | Networking |
|---|---|---|---|
| HPE NonStop | HPE Nimble Storage — including dHCI and HPE Alletra 6000 | HPE Platforms that use HPE Cray GRS
| HPE Aruba Networking |
Note: These details are subject to change without notice. Contact your Hewlett Packard Enterprise sales representative for more information.
More information about the ATS service and deliverables:
Contractual: HPE Complete Care Service — Assigned Technology Specialist
Packaged:HPE Complete Care Service — Assigned Technology Specialist
Learn more at
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