Appliance performance is slow

Symptom

The appliance operates but its performance is slow.

Cause

The appliance may be overloaded or the hypervisor host configuration is not set for optimum performance.

Action
  1. Ensure that the scale limits are not exceeded.

    For more information, see the HPE OneView Support Matrix.

  2. Ensure proper network connection between the appliance and the management network.
  3. Use the ping command to check for network slowness:

    • From the client system, ping the OneView appliance.

    • From the OneView system, go to Settings > Network > Actions > Ping and ping some of the managed systems.
  4. Determine that the browser settings are correct, for example, consider bypassing the proxy server.
  5. Ensure that the physical components satisfy the requirements described in the HPE OneView Support Matrix.

    • VM host with HPE ProLiant G7-class CPUs or later

    • VM with eight 2-GHz or greater virtual CPUs

    • VM is configured with 24Gb memory

    • The CPUs and memory resources are reserved using hypervisor tools

  6. Verify that you are using high performance storage. If using SAN storage, configure the VM drive for high performance.
  7. Ensure that power management is set to maximum performance in the UEFI system utilities of your hypervisor hardware.
  8. Ensure that the hypervisor host is not overloaded.
    1. Examine the performance data (performance counters) of the virtual machine. If the hypervisor host is running at 100% utilization, consider:

      • Restarting the VM host

      • Moving the appliance to a VM host with more resources, especially one that is not as busy

  9. Create a support dump file and contact your support specialist.