Cannot update HPE OneView appliance

Symptom

The update appliance operation fails.

Solution 1
Cause

Improper permission

Action

Required privileges: Infrastructure administrator

  1. Log in to the appliance as the Infrastructure administrator.
  2. Perform the update operation again.
Solution 2
Cause

Appliance cannot access the network.

Action
See "Appliance cannot access the network ".
Solution 3
Cause

Appliance certificate is invalid, expired, or changed.

Action
  1. Examine the certificate settings from the Security pane of the Settings screen.
  2. Acquire a new appliance certificate if it is invalid or expired.

    Depending on the certificate type, see "Create an appliance self-signed certificate" or "Create an appliance certificate signing request".

  3. Refresh the browser page.
  4. Accept the new certificate.
  5. Retry the update operation.