Channel partners
The Partner ID uniquely identifies a partner as an HPE Authorized Partner. Hewlett Packard Enterprise is the default channel partner if no other channel partner is assigned.
HPE Authorized Resellers
By enabling remote support, you enable the reseller to access configuration reports and contract warranty reports in Insight Online in the HPE Support Center, as well as configuration details and some contract and warranty details.
HPE Authorized Service Partners
In addition to all the information that you have provided to HPE Authorized Resellers, the Service Partner has access to service event status and reports, with links into the HPE Channel Services Network portal.
Consent to contact
By checking the box labeled "Yes, I consent to having HPE or my HPE authorized reseller contact me about optimizing my IT environment" you agree to allow Hewlett Packard Enterprise or your HPE authorized reseller to access your collected configuration information and contact you with recommendations to purchase additional hardware and software products to optimize your IT environment. These providers may be located in other country/regions than your HPE IT hardware locations. HPE resellers are required to keep information received from HPE confidential and may use it only for the purpose of providing advisories and recommendations on behalf of Hewlett Packard Enterprise.
To withdraw your consent, clear the box labeled "Yes, I consent to having HPE or my HPE authorized reseller contact me about optimizing my IT environment".
You can specify your HPE authorized resellers or support providers during setup of HPE OneView Remote Support. Only the HPE authorized resellers and support providers you associate with your devices can receive your configuration data to individually contact you to make IT environment recommendations, sell or deliver solutions.
Hewlett Packard Enterprise will contact you to ship a replacement part or send an engineer for devices that are under warranty or support contract.